Privacy policy

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we
collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer's internet
protocol (IP) address in order to provide us with information that helps us learn about your
browser and operating system. Email marketing (if applicable): With your permission, we
may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent? When you provide us with personal information to complete a
transaction, verify your credit card, place an order, arrange for a delivery or return a
purchase, we imply that you consent to our collecting it and using it for that specific reason
only. If we ask for your personal information for a secondary reason, like marketing, we will
either ask you directly for your expressed consent, or provide you with an opportunity to
say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may
withdraw your consent for us to contact you, for the continued collection, use or disclosure
of your information, at anytime, by contacting us at orders@sound-merch.com.au or
mailing us at: sound-merch.com.au 64 Oxford St Collingwood Victoria AU 3066

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you
violate our Terms of Service.
Sharing with artists and their management Some of the products we sell are connected to
specific artists, bands, labels or their management teams. Where you have opted in, we may
share limited contact information, being your email address and, where relevant, your
name and the artist or product you purchased or expressed interest in, with the relevant
artist, their management or their label. We only share this information where you have
given us your express consent to do so. You can choose not to opt in, and you can withdraw
your consent at any time (see "How do I withdraw my consent?" above) without affecting
your ability to shop with us. When we share your information in this way, we ask the
recipient to use it only for the purpose you opted in for, such as artist news, release updates
and announcements. Once your information is held by an artist, their management or their
label, their own privacy practices apply, and we encourage you to review how they handle
your information. We do not sell your personal information, and we do not share it with
artists or management for any purpose you have not opted in to.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform
that allows us to sell our products and services to you. Your data is stored through Shopify's
data storage, databases and the general Shopify application. They store your data on a
secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify
stores your credit card data. It is encrypted through the Payment Card Industry Data
Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is
necessary to complete your purchase transaction. After that is complete, your purchase
transaction information is deleted. All direct payment gateways adhere to the standards set
by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of
brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help
ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify's Terms of Service
(https://www.shopify.com/legal/terms) or Privacy Statement
(https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they provide to
us. However, certain third-party service providers, such as payment gateways and other
payment transaction processors, have their own privacy policies in respect to the
information we are required to provide to them for your purchase-related transactions. For
these providers, we recommend that you read their privacy policies so you can understand
the manner in which your personal information will be handled by these providers. In
particular, remember that certain providers may be located in or have facilities that are
located a different jurisdiction than either you or us. So if you elect to proceed with a
transaction that involves the services of a third-party service provider, then your
information may become subject to the laws of the jurisdiction(s) in which that service
provider or its facilities are located. As an example, if you are located in Canada and your
transaction is processed by a payment gateway located in the United States, then your
personal information used in completing that transaction may be subject to disclosure
under United States legislation, including the Patriot Act. Once you leave our store's
website or are redirected to a third-party website or application, you are no longer governed
by this Privacy Policy or our website's Terms of Service.
Links When you click on links on our store, they may direct you away from our site. We are
not responsible for the privacy practices of other sites and encourage you to read their
privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry
best practices to make sure it is not inappropriately lost, misused, accessed, disclosed,
altered or destroyed. If you provide us with your credit card information, the information is
encrypted using secure socket layer technology (SSL) and stored with a AES-256
encryption. Although no method of transmission over the Internet or electronic storage is
100% secure, we follow all PCI-DSS requirements and implement additional generally
accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We've listed them here so you that you can choose if you
want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to

store information about your session (referrer, landing page, etc). _shopify_visit, no data
held, Persistent for 30 minutes from the last visit, Used by our website provider's internal
stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight
(relative to the visitor) of the next day, Counts the number of visits to a store by a single
customer. cart, unique token, persistent for 2 weeks, Stores information about the contents
of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token,
indefinite If the shop has a password, this is used to determine if the current visitor has
access.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or
province of residence, or that you are the age of majority in your state or province of
residence and you have given us your consent to allow any of your minor dependents to use
this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently.
Changes and clarifications will take effect immediately upon their posting on the website. If
we make material changes to this policy, we will notify you here that it has been updated, so
that you are aware of what information we collect, how we use it, and under what
circumstances, if any, we use and/or disclose it. If our store is acquired or merged with
another company, your information may be transferred to the new owners so that we may
continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have
about you, register a complaint, or simply want more information contact our Privacy
Compliance Officer at orders@sound-merch.com.au or by mail at sound-merch.com.au [Re:
Privacy Compliance Officer] 64 Oxford St Collingwood Victoria AU 3066